Performance

Consistently Delivering Successful Projects

Consistently Delivering Successful Projects

Contractor Partners are performance managed at a project and framework level across 10 Key Performance Indicators. Current framework performance is identified below;

Safety Management

Supply Chain Partners framework wide AIR is captured on a monthly basis – Current Framework KPI;
Safety Management 100%

Cost | Design

Cost predictability is monitored during pre-construction (excl. client changes) – Current Framework KPI;
Cost | Design 92%

Time | Design​

Time predictability is monitored during pre-construction (excl. client changes) – Current Framework KPI;
Time | Design​ 95%

Satisfaction | Service

Clients score Supply Chain Partners in relation to service satisfaction – Current Framework KPI;
Satisfaction | Service​ 98%

Defect Management

Supply Chain Partners ability to deliver projects with zero defects is monitored – Current Framework KPI;
Defect Management 90%

Fair Payment

Subcontractor partners are paid by the Main Contractor within 30 days – Current Framework KPI;
Fair Payment 88%

Cost Construction

Cost predictability is monitored during construction (excl. client changes) – Current Framework KPI;
Cost Construction 91%

Time | Construction

Cost predictability is monitored during construction (excl. client changes) – Current Framework KPI;
Time | Construction 95%

Satisfaction | Product

Clients score Supply Chain Partners in relation to product satisfaction – Current Framework KPI;
Satisfaction | Product 97%

Sustainability

12% of the total project value reinvested in Social Value activities – Current Framework KPI;
Sustainability 90%

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